Shipping Policy

All orders are processed and dispatched within 48 hours of payment confirmation (Monday – Saturday). Orders placed on Sunday or public holidays are processed the next working day.

You will receive a WhatsApp/SMS notification with your tracking details once your order is dispatched from our Mahoba facility.

* Business days are Monday–Saturday, excluding public holidays.

We currently ship to all major cities and towns across India served by our logistics partners. Remote or difficult-to-access pin codes may require an additional 1–2 days.

If we are unable to deliver to your pin code, we will contact you within 24 hours of order placement and arrange a full refund.

We do not currently ship internationally.

Once dispatched, you will receive a tracking ID via SMS and/or WhatsApp. You can use this to track your shipment on our logistics partner's website.

For any tracking queries, contact us at +91 79856 05973 or sunpressorganic@gmail.com.

All orders are prepaid — payment is completed securely via Razorpay (UPI, cards, or net banking) before your order is dispatched. Cash on Delivery is not available.

If your order has not arrived within the stated timeframe, please contact us. We will investigate with our logistics partner and provide an update within 24 hours.

In the rare event of a lost shipment, we will either re-dispatch your order or issue a full refund — your choice.

For any shipping-related questions:

• Phone / WhatsApp: +91 79856 05973
• Email: sunpressorganic@gmail.com
• Hours: Mon–Sat 9 AM – 6 PM IST, Sun 10 AM – 4 PM IST